Privacy policy
Breathyn Sleep — Privacy Policy
Last updated: October 25, 2026
Breathyn Sleep operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Breathyn Sleep is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. Personal information does not include information that is collected anonymously or that has been fully de-identified.
We may collect or process the following categories of personal information depending on how you interact with the Services:
- Contact details including your name, billing address, shipping address, phone number, and email address.
- Financial information including payment card details, transaction details, and payment confirmation.
- Account information including your username, password, security questions, and preferences.
- Transaction information including the items you view, add to your cart, purchase, return, or cancel.
- Communications with us including the information you include when contacting our customer support.
- Device information including your IP address, browser type, device identifiers, and network connection details.
- Usage information including how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you when you create an account, visit or use the Services, make a purchase, or otherwise communicate with us.
- Automatically through the Services via your device, and through the use of cookies and similar technologies.
- From our service providers who collect or process your personal information on our behalf.
- From our partners or other third parties.
How We Use Your Personal Information
We may use your personal information for the following purposes:
- To provide, tailor, and improve the Services, including processing payments, fulfilling orders, managing your account, arranging shipping, facilitating returns, and personalising your shopping experience.
- For marketing and advertising, including sending promotional communications by email and showing you relevant advertisements on our Services or other websites.
- For security and fraud prevention, including authenticating your account and detecting fraudulent or malicious activity.
- To communicate with you, including responding to customer support enquiries and maintaining our business relationship with you.
- For legal reasons, including complying with applicable law, responding to legal process, and enforcing our terms and policies.
How We Disclose Personal Information
We may disclose your personal information to third parties in the following circumstances:
- With Shopify, vendors, and service providers who perform services on our behalf, such as payment processing, data analytics, customer support, cloud storage, and fulfilment and shipping.
- With business and marketing partners to provide advertising and marketing services. Our partners will use your information in accordance with their own privacy notices.
- When you direct or consent to our disclosure of your information to third parties, such as to ship your order or through social media integrations.
- Within our corporate group or affiliates.
- In connection with a business transaction such as a merger, or to comply with legal obligations, enforce our terms, or protect the rights of our users.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them. Information you submit may be transmitted to and shared with Shopify as well as third parties located in other countries. To learn more about how Shopify uses your personal information and to exercise any related rights, please visit the Shopify Privacy Policy at shopify.com/legal/privacy.
Third Party Websites and Links
The Services may contain links to third-party websites. We are not responsible for the privacy or security of those sites. You should review their privacy policies before providing any personal information. Our inclusion of such links does not imply any endorsement of those sites or their operators.
Children's Data
The Services are not intended for use by children. We do not knowingly collect personal information from anyone under the age of majority in their jurisdiction. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will delete it.
Security and Retention of Your Information
We take reasonable steps to protect your personal information, but no security measures are perfect or impenetrable. We cannot guarantee absolute security, and we recommend you do not use unsecure channels to communicate sensitive information to us.
We retain your personal information for as long as necessary to maintain your account, provide the Services, comply with legal obligations, resolve disputes, and enforce our policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the following rights regarding your personal information:
- Right to Access: You may request access to the personal information we hold about you.
- Right to Delete: You may request that we delete personal information we hold about you.
- Right to Correct: You may request that we correct inaccurate personal information.
- Right of Portability: You may request a copy of your personal information and ask us to transfer it to a third party in certain circumstances.
- Managing Communications: You may opt out of promotional emails at any time using the unsubscribe link in any email we send. We may still send non-promotional emails related to your account or orders.
If you reside in the United Kingdom or European Economic Area, you may also have the following rights:
- Objection to Processing: You may ask us to stop processing your personal information for certain purposes.
- Restriction of Processing: You may ask us to restrict how we process your personal information in certain circumstances.
- Withdrawal of Consent: Where we rely on your consent to process personal information, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
To exercise any of these rights, please contact us at contact@breathynsleep.com. We will not discriminate against you for exercising your rights. We may need to verify your identity before processing your request.
Complaints
If you have complaints about how we handle your personal information, please contact us at contact@breathynsleep.com. If you reside in the United Kingdom, you also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
International Transfers
We may transfer, store, and process your personal information outside the country in which you reside. Where we transfer personal information out of the United Kingdom, we will rely on recognised transfer mechanisms such as the UK's International Data Transfer Agreement or equivalent safeguards, unless the transfer is to a country already deemed to provide an adequate level of protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any revised policy on this page and update the "Last updated" date. We will provide notice of material changes as required by applicable law.
Contact
For any questions about this Privacy Policy or to exercise your rights, please contact us at contact@breathynsleep.com. For the purposes of applicable UK data protection law, Breathyn Sleep is the data controller of your personal information.