Shipping policy
Last updated: October 25, 2026
Thank you for shopping with Breathyn Sleep. This page explains how we ship your order, what it costs, and what to expect once you've ordered.
At a glance
- Where we ship: United Kingdom only
- Delivery cost: Free tracked delivery on every UK order
- Bundles: Free priority shipping on 2 and 3 pillow bundles
- Processing: 1–3 working days
- Delivery: 5–8 working days after dispatch
- Tracking: Emailed to you as soon as your order ships
Order processing
Orders are processed within 1–3 working days, excluding weekends and bank holidays. Orders placed after noon, at the weekend or on a bank holiday may begin processing the next working day.
Delivery times
Once your order has been dispatched, delivery within the UK usually takes 5–8 working days. From the day you order, that's typically 6–11 working days in total.
Delivery times are estimates and can't be guaranteed. Occasionally they may be affected by carrier delays, bad weather or other events outside our control.
Shipping costs
Standard tracked delivery is free on all UK orders. Orders of 2 or 3 pillows also get free priority shipping. Your shipping options and costs are always shown at checkout before you pay.
Tracking your order
As soon as your order ships, we'll email you a tracking number and link. Tracking can take 24–48 hours to start showing movement, so don't worry if it looks quiet at first.
Checking your address
Please double-check your delivery address at checkout. If you spot a mistake, contact us as soon as possible. Once your order is on its way, we may not be able to change it.
Lost, damaged or delayed parcels
If your order arrives damaged, doesn't arrive, or is significantly delayed, email us at contact@breathynsleep.com and we'll work with the carrier to put it right.
Changes and cancellations
Need to change or cancel your order? Get in touch as soon as possible. We can usually help before your order ships, but once it's in transit we're unable to make changes. Refunds for eligible cancellations go back to your original payment method.
Questions?
We're happy to help. Email us at contact@breathynsleep.com and we'll reply within 24 hours.